Terms of Use

01Who these terms are between

LogiInspect AI is offered by Blackstone Lane LLC (“we”, “us”). These terms apply to this website and to the LogiInspect AI application at app.logiinspectai.com and on iPhone and iPad (the “Service”). The organization or person that licenses the Service is the “Customer”; everyone who signs in does so under the Customer's licence.

Where the Customer has signed an order form or agreement with us, that document governs, and these terms apply to anything it doesn't cover.

02The licence

We grant the Customer a non-exclusive, non-transferable licence to use the Service for the term and scope set in its order: a facility licence for a site, yard, plant or programme, or an inspector licence for an individual inspector. The order sets which facility or inspector the licence covers and the users it includes. The licence is for the Customer's own work and the people working for it; it isn't a licence to resell the Service or run it as a bureau for others.

03Accounts and acceptable use

• Keep your sign-in to yourself. The Customer's administrator decides who has an account and what role it carries, and is responsible for its users.
• Record truthfully. A record carries the name of the person who made it.
• Don't reverse-engineer, scrape, overload or probe the Service, try to reach another Customer's data, or use it to break the law.
• Don't upload material you have no right to share. Don't put Controlled Unclassified Information, export-controlled (ITAR or EAR) or classified information in the Service; it isn't authorized for that.

04The Customer's data

The Customer owns everything recorded in its account (“Customer Data”). We use Customer Data only to provide, secure and support the Service, and as described in the Privacy Policy. We don't sell it.

The Customer can export its records from the Service while its licence is active. When a licence ends, we'll provide an export on request and then delete the Customer's data from the Service; backup copies expire on their own schedule after that. The Customer is responsible for keeping its own copies of anything it needs to retain.

We may use aggregated, de-identified information that identifies no Customer or person to operate and improve the Service.

05AI features

Some features use a third-party AI provider to suggest something: a photo caption, a condition grade, a hold-point opinion, a batch number read from a label, a parsed specification, a summary or a Help answer. A suggestion is only a suggestion. The person using the Service decides whether to accept it, and is responsible for that decision. AI output can be wrong. AI features can be switched off for an account.

06Inspection tooling, not a professional opinion

The Service records inspection data, compares it with the specification the Customer enters, and produces reports. It doesn't inspect, certify or approve any coating, surface, structure or work, and its checks won't catch every nonconformance. Professional judgment, acceptance decisions and compliance with specifications, standards, codes and contracts remain the responsibility of the inspector and the organizations they work for. The Customer is responsible for the specifications, acceptance criteria and data it enters, and the Service's results are only as accurate as the readings, imports and entries they're built from.

07Availability and changes to the Service

We work to keep the Service available, but we don't promise any level of uptime, and it may be interrupted for maintenance, by our providers or for reasons outside our control. The app is built to keep recording without a connection, but we don't guarantee that every record will sync or that no data will be lost. We may change, add or remove features. Support is provided by email and phone on a reasonable-efforts basis, without guaranteed response times unless an order says otherwise.

08Fees

Fees, billing terms and the licence term are set in the Customer's order. Fees don't include taxes, which are the Customer's responsibility (other than taxes on our income). Unless the order says otherwise, fees already paid aren't refundable. We may suspend access for fees that are more than 30 days overdue, after notice.

09Term, suspension and termination

A licence runs for the term in its order. Either side may end it if the other materially breaches these terms and doesn't fix the breach within 30 days of written notice. We may suspend an account immediately if its use threatens the security or operation of the Service or breaks the law. Sections 4, 6 and 10 to 16 survive termination.

10Confidentiality and ownership

Each side keeps the other's confidential information confidential and uses it only for this relationship. Customer Data is the Customer's confidential information. The Service, its software, documentation and design, and the LogiInspect AI name belong to us; nothing in these terms transfers them. If you send us suggestions, we may use them without obligation to you.

11No warranties

THE SERVICE AND THIS WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS. TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY, AND ANY WARRANTY ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. WE DON'T WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DATA WILL NOT BE LOST, OR THAT ITS CHECKS, CALCULATIONS, AI OUTPUT OR REPORTS WILL BE COMPLETE OR CORRECT.

12Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS: (A) NEITHER SIDE IS LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, USE OR GOODWILL, OR THE COST OF REWORK, DELAY OR SUBSTITUTE SERVICES, EVEN IF TOLD THEY WERE POSSIBLE; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE, THIS WEBSITE OR THESE TERMS IS LIMITED TO THE GREATER OF THE FEES THE CUSTOMER PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND ONE HUNDRED U.S. DOLLARS. THESE LIMITS APPLY WHATEVER THE LEGAL THEORY, WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY OR OTHERWISE.

These limits don't apply to the Customer's payment obligations, to a party's indemnity obligations, or to liability for fraud, willful misconduct or anything else the law doesn't allow to be limited.

13Indemnity

The Customer will defend and indemnify us against third-party claims arising from Customer Data, from the Customer's or its users' use of the Service in breach of these terms or the law, or from decisions made using the Service.

14The iPhone and iPad app

The iPhone and iPad app is distributed through Apple. Its download is also subject to Apple's terms, including its Licensed Application End User License Agreement and, for test builds, Apple's TestFlight terms. These terms are between the Customer and us, not Apple; Apple has no responsibility for the app or its support.

15This website

This website describes the Service for information only. Screens show demonstration data from a fictional platform, and sample reports are samples, not inspection records. Figures are as of the date shown beside them. Nothing on the website is an offer, a warranty or professional advice.

16Governing law and disputes

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute relating to them or the Service will be heard in the state or federal courts located in Florida, and each side consents to those courts' jurisdiction.

17General

If any part of these terms can't be enforced, the rest still applies. Not enforcing a right isn't a waiver of it. Neither side is responsible for delays caused by events beyond its reasonable control. The Customer may not assign its licence without our written consent. Notices to us go to rfinsel@blackstonelanellc.com; notices to the Customer go to its administrator's email address.

We may update these terms. The current version is always on this page with its effective date, and changes that reduce a Customer's rights are sent to its administrator before they take effect. Continuing to use the Service after a change takes effect means accepting it.

18Contact

Blackstone Lane LLC · rfinsel@blackstonelanellc.com · (706) 925-7007